COVID-19

THE MAJORITY OF OUR PROJECTS ARE OPEN AGAIN

It is no secret that the travel industry took a serious hit with the Covid-19 pandemic, but we are pleased to announce that the vast majority of our projects are now open and accepting volunteers once more! We have been welcoming travellers back to Africa since summer 2021 and our teams on the ground are excited for what the future holds.  

It seems like forever ago that we put all of our projects into hibernation back in March 2020. This was in response to growing concerns about the severity and transmission of Covid-19 that led to worldwide travel restrictions and lock-downs. We have a duty of care to the communities we work in, our volunteers and our project teams and it was the responsible thing to do at the time.

Since early 2021, we have taken a phased approach to reopening our projects and have enhanced our health and hygiene protocols. This phased reopening has been a result of the ongoing roll-out of vaccination programs worldwide, the increased protocols to reduce transmission and the easing of travel-restrictions.

We receive consistently excellent reviews and feedback from volunteers and we hope to see many more travellers from all over the world joining us in Africa in the future. All available start dates can be found on each individual project page.

We look forward to making this transformational experience a reality for you!

REDUCED DEPOSIT

As part of our COVID-19 response, we have implemented our lowest ever deposit. A low deposit of just USD 200 / 150 GBP / 175 Euro / AUD 300 will secure your place and fulfil your dreams of visiting Africa. The remaining balance of your program fee is due 60 days prior to travel and this can also be reduced to 30 days if requested in writing and approved by a manager.

FLEXIBLE DATES

Bookings are entirely flexible. If you need to delay your trip, you can do so at no extra cost. We offer one free postponement with every booking. If you choose to defer your placement for a second or third (or more) time a transfer fee of GB£ 30 | US$ 40 | EU€ 35 | AU$55 | ZAR 600 fee will apply.

BOOKING TRANSFER

If you are unable to travel due to Covid-19, you are more than welcome to transfer your booking to a friend or family member, at no additional cost.

PRE-DEPARTURE AND ON-SITE SUPPORT

We care about our travellers and hope that each and every one of you have a safe and memorable experience with us in Africa. We are with you every step of the way. Your Placement Manager will be on hand prior to your arrival to provide guidance on flights, visas, and the Covid-19 entry/exit requirements of your project’s destination. Once on project, you will be in the capable hands of our local and international team that will provide on-site support during your stay to ensure your health and well-being. If you are required to obtain a Covid-19 test before returning to your home country, our teams have located testing centers near to our projects and have confirmed turnaround times, thereby ensuring you meet any testing requirements.

WORLD TRAVEL AND TOURISM COUNCIL’S STAMP OF APPROVAL

African Impact has been awarded its COVID-19 Compliance Certificate by the Tourism Business Council of South Africa (TBCSA).

Furthermore, the SafeTravels Stamp by the World Travel & Tourism Council, has also been awarded to us, to certify that African Impact has adopted world class health and hygiene protocols for safe travel.

The protocols align the private sector behind common standards to ensure the safety of its workforce and travellers as the sector shifts to a new normal.

The SafeTravels Stamp was created for travellers to recognise destinations and businesses around the world which have adopted the SafeTravels health and hygiene global standardised protocols.

OUR HEALTH AND SAFETY STANDARDS

Our local and international team members have been trained on new standards of cleanliness, as well as internationally recommended norms and behaviours.

A designated African Impact team member will provide a thorough Induction and Orientation upon arrival. This will cover specific COVID-19 safety protocols, information and procedures.

All volunteers will be required to provide proof of having taken a COVID-19 test prior to joining a project (preferably within 72 hours of arrival). A test may be required by your country of residence, airline or at any airport you depart, transit through or arrive in.

The maximum number of volunteers allowed on our projects has been reduced to allow for adequate social distancing, both on projects and in the volunteer houses.

Sleeping and living arrangements within our volunteer houses have been adjusted to allow for adequate social distancing. It is possible to upgrade to a private room at some of our locations. If you would prefer this option please talk to your Destination Specialist.

Everyone will be required to wear face masks (wherever possible), wash hands frequently with sanitizer or soap, and to respect social distancing at all times.

Alcohol-based hand sanitizer will always be available in the volunteer houses, in vehicles, and at project sites.

Our cleaning team have increased the frequency of disinfecting public areas, bedrooms, and bathrooms, as well as vehicles and project resources.

Our chefs follow strict health and safety guidelines during the preparation and presentation of meals.

Just as it takes a village to raise a child, it takes a community to reduce COVID-19 transmission. We are in this together and everyone needs to take personal responsibility for their own health as well as the safety of others. We truly value our travellers and know it is possible to make a valuable impact in a post-COVID-19 world.

Our health and safety policies and protocols will be reviewed continuously, in line with local and international best practices. Rest assured, our priority is the health and safety of all involved.

We want you to return home knowing you have made a difference, felt immersed in the beauty of Africa, and are in good health.

frequently asked questions

Our immediate response was to put all of our projects into hibernation as we have a duty of care to the communities we work in, our volunteers and our project teams. During the absence of volunteers, we continued working with local community members at each project location to continue providing assistance, where possible. Much of this work was led by our charity – The African Impact Foundation. The focus was on providing education on Covid-19 transmission and vaccination and ensuring these communities have the knowledge and resources to protect themselves. This included the distribution of face masks, hygiene packs, clothing and nutritious meals to many of our beneficiaries.

We are now learning to live with Covid-19 and in light of worldwide vaccination programs and ongoing protocols to minimise transmission, have now reopened almost all of our project sites. We have worked with several of our community partners for over 15 years and we are excited to be welcoming volunteers to our projects once more.

Yes – tourism is vital to Africa’s people and economy. The people and wildlife we assist need your support now, more than ever as the continent recovers from Covid-19. We’ve had hundreds of volunteers travel during 2021 and we hope to welcome many more people to Africa in 2022 and beyond.

We hope to see you out in the world soon, going on extraordinary adventures and making a genuine impact with us in Africa!